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RightScale Infographic Shows Average of 7.5 Hours to Recover From Data Center and Cloud Outages

SANTA BARBARA, CA -- (Marketwire) -- 02/27/13 -- As enterprise cloud adoption grows, companies are increasingly using the cloud for revenue-producing applications. Keeping applications running during cloud outages becomes critical, and companies are leveraging cloud management to ensure their business-critical applications stay up and running, whether in public, private, or hybrid clouds. RightScale® Inc., the leader in cloud management, has created a new infographic that shows the significant impact of data center or cloud outages, showing 7.5 hours of average downtime per outage across clouds, private data centers and traditional hosting providers.

RightScale analyzed 27 publicly reported outages that occurred in 2012 and determined the length of outage, customers affected and the causes, which included power loss, natural disasters and human error, among others. Despite frequent press coverage of public cloud outages, they represented 26% of the 2012 outages analyzed, with the remaining coming from private data centers, SaaS solutions and traditional hosting providers.

"Whether you are running your application in the cloud or not, our data shows that there are bound to be bumps in the road. If you're not thinking about tweaking your cloud strategy to stay in front of outages or other hiccups, you're placing vital company applications at risk," said Michael Crandell, CEO of RightScale. "RightScale helps companies automate deployment and management of their cloud applications, develop outage-proofing strategies that best fit their specific business needs and ensure that they're up and running -- even when their cloud provider isn't."

With multiple factors contributing to outages across platforms, cloud management solutions are critical for companies to prepare their applications with disaster recovery and outage-proofing strategies. RightScale helps companies implement proven approaches to surviving cloud outages, including multi-region and multi-cloud architectures. Companies also leverage RightScale for automation and standardized deployment templates that streamline failover processes and reduce time to recovery.

"As we get real about cloud, we will institute some substantial changes in our cultures and approaches to cloud investments," said James Staten, Vice President and Principal Analyst at Forrester. "Apps have to protect themselves. The best practice for cloud application design and configuration is to build resiliency into the application rather than expect it from the cloud platform."(1)

About RightScale
RightScale® Inc. cloud management enables organizations to easily deploy and manage business-critical applications across public, private, and hybrid clouds. RightScale provides efficient configuration, monitoring, automation, and governance of cloud computing infrastructure and applications. RightScale supports 15 public and private clouds, which include AWS, Rackspace Open Cloud, Windows Azure, Google Compute Engine, HP, SoftLayer, Logicworks, IDCF and Datapipe as well as private clouds based on OpenStack and CloudStack. Since 2006, millions of servers have been launched with the RightScale solution by leading enterprises including the Associated Press, CBS Interactive, Intercontinental Hotels Group, PBS, and Zynga.

RightScale is a registered trademark of RightScale, Inc. All other trademarks are property of their respective owners. Other product or company names mentioned may be trademarks or trade names of their respective companies.

(1) Forrester Research, Inc., 2013 Cloud Predictions: We'll Finally Get Real About Cloud, James Staten, December 2012 Blog Post

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