Click here to close now.

Welcome!

Silverlight Authors: Srinivasan Sundara Rajan, Yeshim Deniz, Greg O'Connor, Trevor Parsons, AppDynamics Blog

Blog Feed Post

Applying MaaS to DaaS (Database as a Service) Contract. An introduction to the Practice

The Cloud offers a great opportunity to manage highly available and scalable databases by decreasing cost, time and risks. We have introduced how [4] the DaaS life cycle helps in applying best practices when migrating to the Cloud or administrating day-by-day Cloud activities. Taking into consideration the risks associated with Cloud contracts, we introduce a set of best practices that assist organizations in defining the best possible DaaS agreement. Best practices help define regulation controls that determine when and how applications can be deployed in the Cloud. This means that Cloud computing platforms are made up of different components from a variety of vendors but also of a variety of legal jurisdictions (countries, politics, risk management and compliance).

MaaS applied to drawing up the DaaS contract (and to control the Services)

Applying the MaaS can help manage data storage by using location constraints to check where your data is deployed and how it is implemented. Such constraints need to be clearly defined in the contract; persistence and dependencies have to be those classified (and regularly updated) in the data model in order to standardize the platform technologies that underpin the service provided. The main obligations that must be stipulated in the DaaS contract are the following:

1. Integrity defined at the model level has to be maintained through the service. The monitoring executed by data model, for example, has to match what is defined into the initial data structure and classified in the same way;

2. Country location has to be defined in the model partition and regularly monitored and compared. Any mismatch is an infringement of the agreement and must be reconciled with the terms outlined in the SLA;

3. Include and specify international regulations that the both Provider and the Vendor are responsible for during the service life cycle. In detail, highlight directives containing data breach rules. Provider and Vendors are protected although any violation is a service penalty and the data owner must notify both Provider and Vendor in case of a breach;

4. Specify location properties and not only in terms of country. The site locating machines, racks and so on has to be the appropriate one (weight per square meter, fire safety, anti-flood, employee privileges and security service personnel);

5. Identify trust boundaries throughout the IT architecture. Data models and partitions are the right way to define trust boundaries and stewardship to prevent unauthorized access and sharing;

6. Include the method to encrypt data transmitted across the network. If different encryption is used by the provider/ vendor, specify what and when it is to be used. The contract has to include how encryption is run on multi-tenant storage. List the rules concerning keys adoption;

7. Once data has to be deleted, specify that data retention and deletion are the responsibility of the Provider. Looking at data model mapping, data has to be destroyed in all locations defined and monitored. The Provider has to specify if data, for any reason, has been copied in different media and then shredded. The contract must include a provision for the customer to request an audit in order to certify that data has been deleted. This is strategic because satisfyes 2 important clauses:

7.1) Service Closure: the provider should not be able to terminate the service at his convenience. Merges, acquisition and other unpredictable events cannot stop the service (clause of irrevocable guarentee of continous service). In case the service has to be shutdown, the provider has the obligation to retain the data (and services) for an accepatable period of time and to migrate them to the new provider without costs. Of course, data retention and unrecoverable deletion after the migration are the responsability of the provider;

7.2) Right to Closure: in case the contract’s clauses are non respected (value proposition violated, extra charged upgrades, infrastructure maintenance without appropriate assistance, services have not be rendered adeguately, location security out of order …) you should close the contract without penalties. Again, the provider has the obligation to retain the data (and services) for an accepatable period of time and then to migrate them to the new provider.

8. Models are key to ensuring that logical data segregation and control are effective after backup and recovery, test and compare are completed. Include in the contract that a data model should be used to define the data architecture through the data life cycle. MaaS maintain the right to audit, to test all the clauses have been agreed: the data models keep in.

Although the best practices introduced above are helpful guidelines in defining DaaS contracts, negotiating the contractual clauses of your Cloud agreement is the first constraint. Ensure that all standard functionality are guaranteed and enforce special measures should be taken into consideration to secure data and service both in transit from/to the Provider and during the storage:

1)    Enforce and ensure security compliance through ISO 27001/27002 directions. Schedule vulnerability assessments and regular real-time visibility into data applications. MaaS can define “on-premise” the multitenancy in the provider’s infrastructure and applications. Models map the service requirements at a given infrastructure: then, compliance officers have to periodically verify requirements assessment and outcomes through the infrastructure.

2)    Apply SSL, IPSec constraints to secure data movement into the data center. Perimeter protection is essential to prevent denial-of-service threats;

3)    Consider and include VLAN, VPN rules to secure data movement from/to the data center;

4)    Include full disclosure. Provider’s employees and data administrators have to be certified by regulatory and compliance obligations. ISO 27001/27002 have to be provider’s standards (extended to their employees) in regard to privacy and data residency. Always include in the contract, who is responsible for establishing the compliance policy.

Conclusion

MaaS is the “compass” to define on-premise the DaaS (Database as a Service) properties such as security range, DB partitioning and scaling, multi-tenancy, geo-location and all requested assets might be defined “early”. Still, models increases the efficiency of defining, updating and sharing data models and database designs. In other words, models provide continuity with the databases’ structure to extend to the Cloud preconfigured levels of security, compliance and what has been registered inside the data models.

References
[1] N. Piscopo - ERwin® in the Cloud: How Data Modeling Supports Database as a Service (DaaS) Implementations
[2] N. Piscopo - CA ERwin® Data Modeler’s Role in the Relational Cloud
[3] D. Burbank, S. Hoberman - Data Modeling Made Simple with CA ERwin® Data Modeler r8
[4] N. Piscopo – Best Practices for Moving to the Cloud using Data Models in the DaaS Life Cycle
[5] N. Piscopo – Using CA ERwin® Data Modeler and Microsoft SQL Azure to Move Data to the Cloud within the DaaS Life Cycle
[6] R. Livingstone – Four Barriers to Cloud Due Diligence;
[7] N. Piscopo – MaaS (Model as a Service) is the emerging solution to design, map, integrate and publish Open Data http://cloudbestpractices.net/2012/10/21/maas/
[8] N. Piscopo – MaaS Workshop, Awareness, Courses Syllabus;
[9] N. Piscopo – DaaS Workshop, Awareness, Courses Syllabus;
[10] N. Piscopo – DaaS Contract templates: main constraints and examples, in press.


Read the original blog entry...

More Stories By Cloud Best Practices Network

The Cloud Best Practices Network is an expert community of leading Cloud pioneers. Follow our best practice blogs at http://CloudBestPractices.net

@ThingsExpo Stories
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Every day we read jaw-dropping stats on the explosion of data. We allocate significant resources to harness and better understand it. We build businesses around it. But we’ve only just begun. For big payoffs in Big Data, CIOs are turning to cognitive computing. Cognitive computing’s ability to securely extract insights, understand natural language, and get smarter each time it’s used is the next, logical step for Big Data.
There's no doubt that the Internet of Things is driving the next wave of innovation. Google has spent billions over the past few months vacuuming up companies that specialize in smart appliances and machine learning. Already, Philips light bulbs, Audi automobiles, and Samsung washers and dryers can communicate with and be controlled from mobile devices. To take advantage of the opportunities the Internet of Things brings to your business, you'll want to start preparing now.
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner is Product Manager of the Omega DevCloud with KORE Telematics Inc., will discuss the evolving requirements for developers as IoT matures and conduct a live demonstration of how quickly application development can happen when the need to comply...
Container frameworks, such as Docker, provide a variety of benefits, including density of deployment across infrastructure, convenience for application developers to push updates with low operational hand-holding, and a fairly well-defined deployment workflow that can be orchestrated. Container frameworks also enable a DevOps approach to application development by cleanly separating concerns between operations and development teams. But running multi-container, multi-server apps with containers is very hard. You have to learn five new and different technologies and best practices (libswarm, sy...
SYS-CON Events announced today that DragonGlass, an enterprise search platform, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. After eleven years of designing and building custom applications, OpenCrowd has launched DragonGlass, a cloud-based platform that enables the development of search-based applications. These are a new breed of applications that utilize a search index as their backbone for data retrieval. They can easily adapt to new data sets and provide access to both structured and unstruc...
Converging digital disruptions is creating a major sea change - Cisco calls this the Internet of Everything (IoE). IoE is the network connection of People, Process, Data and Things, fueled by Cloud, Mobile, Social, Analytics and Security, and it represents a $19Trillion value-at-stake over the next 10 years. In her keynote at @ThingsExpo, Manjula Talreja, VP of Cisco Consulting Services, will discuss IoE and the enormous opportunities it provides to public and private firms alike. She will share what businesses must do to thrive in the IoE economy, citing examples from several industry sector...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists will peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fil...
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what the future may hold. Mike Kavis is Vice President & Principal Cloud Architect at Cloud Technology Pa...
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize supplier management. Learn about enterprise architecture strategies for designing connected systems tha...
There's Big Data, then there's really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at Big Data Expo®, Hannah Smalltree, Director at Treasure Data, discussed how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines...
SYS-CON Events announced today that the "First Containers & Microservices Conference" will take place June 9-11, 2015, at the Javits Center in New York City. The “Second Containers & Microservices Conference” will take place November 3-5, 2015, at Santa Clara Convention Center, Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.